Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.8 out of 5 stars based on 442 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Jeff was very professional and explained everything perfectly. He was very kind and helpful, I would recommend Audibel highly to my friends and family.

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Richard Woods, on Google

I felt that I was listened to and had all of my concerns addressed. I had a very good answer to any question that I asked.

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Mary “AAGGKY” Clay, on Google

Excellent communication, friendly staff and helpful

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Charlotte Smith, on Google

Friendly and caring service.

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Anne Burkhead, on Google

Audibel office in Frankfort is very responsive to any need I may have with my hearing aids. Most recently the tech there restored the balance between the two aids by cleaning and changing simple parts. I’ll be back.

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Larry Maze, on Google

Great place

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Albert Cozine, on Google

Very friendly and helpful.

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Kim, on Google

Jeff was very helpful and informative.

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Jerome Horn, on Google

Had already used Audible so didn’t have hearing test,talked to specialist and picked up some good pointers to help me with my existing hearing aids

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ray campbell, on Google

Very friendly staff. They have many years of experience.

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Rita Barger, on Google

Brenda was very helpful, patient, and knowledgeable about insurance and testing. I appreciate her clarity with me.

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Melissa Forbes, on Google

Would recommend to anyone!

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Rubin Thomas, on Google

Audible is a great place for hearing aid needs. The ladies at the front desk are friendly and efficient. The hearing aid professionals are very knowledgeable. I’ve been a customer for 20 years, and would recommend Audible with hearing aid needs.

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Kathy McCoy, on Google

Nothing but a great experience. Always ready to help and get you back going again.

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Todd Stone, on Google

Dr.Hogland is absolutely AMAZING! He Teaches you about your hearing and takes a lot of time with you. He truly cares about his patients. He is by far one of the most awesome physician's I've ever had! I highly recommend him.

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KNH Christian, on Google

Great place to check your hearing. Blake went above and beyond to check my hearing. Definitely recommend them.

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Bridgett Holbrook, on Google

Getting your first set of hearing aids is stressful. I cannot imagine a better place or better people to help take you through this process than Mike and the staff at Audible Hearing Aid Center on Cherrybark Drive in Lexington. I had my first visit earlier this week, and it could not have gone better. I walked out feeling that all my questions had been answered and all my concerns were addressed. Most importantly, I felt like I was in the hands of people who both very competent and very caring. My hearing aids should come within the next few days, and I can't wait! I'm looking forward to many more years of great hearing and great service -- for which I am very grateful.

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Devin Brown, on Google

I’m always treated as a friend and the staff is very friendly and helpful ten minutes after I walk in the office I am seen immediately now that is customer service that can’t be beat they truly care about your needs and they show you a lot of love

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Richard Grace, on Google

Very professional staff

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Patricia Loney, on Google

Wonderful in every way. I would never go anywhere else!

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Beverly Sea, on Google

Very helpful and professional staff

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Kathy R, on Google

Where can I leave 10 stars??? For years I have suffered from tinnitus, every single ENT I have seen has either not even paid attention to it or told me I had to learn to live with it which unfortunately I did. For years I lived with it and I made it my best friend in my right ear. In December last year, I had a cocktail of procedures in the same ear that made my tinnitus a lot louder making it extremely hard to cope with. After so tired of hearing this damn noise, I search tinnitus specialist near me and this place popped up. I called Friday and Monday I was seeing Michael Hoagland. This doctor took so much time to listen to me, to do the hearing test, and to explain everything so extremely well that I was already liking him. Then he pulled out a sample hearing aid and put it on my right ear and for the first time in SEVEN years, there was no more noise. I cried and called my husband right away, I could not believe it. After seeing countless of ENT’s, no one had ever explained the way tinnitus works. That it comes from the brain making up for the hearing that was missing and that stimulating the brain with the hearing aid could not only help with the hearing loss and with the tinnitus when the hearing aid is on but could also lead to you not hearing the tinnitus altogether when the hearing aid is off. Today was a good day and thanks to this Dr. Hoagland, there is hope for me, my hearing loss, and my tinnitus.

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Luxor KY Realty, on Google

Not a long drawn out appointment. Appreciate getting an appropriate exam and just the facts instead of a sales pitch. Felt their main goal was to help me with the hearing loss.

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Barbara Wells, on Google

Good service, very knowledgeable

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Lonnie Roaden, on Google

Very professional, and informative but friendly and comfortable.

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Loretta Baker, on Google

Very nice and informative about their service's.

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Polly Hamblin, on Google

Absolutely the best place to go for hearing… love it and Dr. Hill🙏🙏🙏🙏🙏

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James Sexton, on Google

Awesome and informative. Very friendly and willing to help.

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Jamie Rose, on Google

Had a very enlightening visit with Ed the audioprosthologist and really appreciate his professionalism and knowledge with my hearing loss issues. Will definitely recommend him and Audibel to anyone needing their services.

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John Lagraff, on Google

The Morehead office is absolutely wonderful. I’ve been going there for 8 years and have never had anything but good service. Price is right also. I checked numerous places before Audibel and they had the best prices.

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Brenda Reynolds, on Google

Nice staff and Doctor very professionally and informative would recommend to anyone in need of services

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Westley The Dread Pirate, on Google

Very nice and helpful

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Sandy Adkins, on Google

This is always a professional and friendly place to visit.

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Linda Lowe, on Google

Great service. Very professional. Only. had few hours but a world of pleasure.

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e ee e ee e, on Google

Good experience, recomend highly.

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Glen Lyall, on Google

Great service, friendly and professional. I was very pleased with Dr. Logan and screening he provided. Will go back when I need to get my hearing aids. Highly recommend!

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Lisa Morgan, on Google

Very professional and helpful!!

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Kathy Fannin, on Google

Professional and friendly at the same time. Hearing aids have helped.

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June Brose, on Google

Friendly staff and professional staff.

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Louie, on Google

Very Happy with Mr. LOGAN AND THE professionalism I received!!! He is the best!!!

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Dorothy Stingley, on Google

John Logan , was awsome with me , explaining every aspect of my hearing process.

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Sandra Moore, on Google

Very friendly and courteous. Impressed by the thorough testing. John was very good at explaining the whole process

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Doug Nowak, on Google

Great service and always there when you need them

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Joyce Ferrie, on Google

Thank you John for a wonderful hearing aid experience. I have seen multiple audiologist in the last 16 years. You are the best. Would recommend you to anyone.

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Janet Miracle, on Google

Knowledgeable, kind , flexible with scheduling

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Jonathan Hall, on Google

Logan gave me a great experience as a first time user of hearing aids. He’s very personal and detailed on everything I needed to get started. I will definitely refer Audibel hearing to anyone looking for great hearing aids and the best hands on service Thanks Logan

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Rick, on Google

Fast, friendly, professional, highly recommend.

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Andrew Smekens, on Google

John helps me out all times I have 3pair in now

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william hubbard, on Google

Hearing things that I haven’t been able to hear in 35years/ I am completely satisfied with my hearing aids

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Sam Prater, on Google

Audibel hearing aids are wonderful and the staff is the best. John, the dr was very thorough with making my hearing aids the best for me as a 24 yr old with a baby. It makes a difference when the doctor cares about his patients.

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Shelby Hardy, on Google

Visiting Audible and meeting Dr Logan was a comforting experience. He let me know that I don't need hearing aids. Thanks Dr. Logan, see you in two years.

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Kathleena Warren, on Google

I'm posting for my husband! Barbara met us at the door with a beautiful smile on her face and made us feel very welcome. Filled out the forms and Dr John Logan met us and took us to the exam room to have Reeds hearing test. He was a wonder to watch as he gave Reed his hearing test. Showed Reed what he'd been missing in his hearing.Fitted him for hearing aides that should be ready in about 3 weeks. Can't wait for the results!!!

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Debie Gist, on Google

I had a great experience going to Audibel hearing aid center.I was in and out very quickly everyone was very nice and answered my questions.

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Charles Dodson, on Google

I appreciate John’s thoroughness and dedication to getting hearing aids ‘just right’. Definitely recommend.

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Kathy Epperson, on Google

Wonderful experience! Barbara greeted me and welcomed me to their very beautiful office. I didn't wait a full minute for my appointment to begin. After a short, but comprehensive form was done, Dr. John Logan appeared, all smiles, and, after a brief, but lovely, "get to know you" interview, began the exam and state-of-the-art testing. It was easy...almost fun, actually. And, after finding some very minor nerve damage and slight hearing loss in one ear, Dr. Logan announced I might, one day, want to explore hearing aids, but said I don't need one yet...and that he'd like to follow up in TWO YEARS! I'm 69, so that was great news! The whole exam was great, and, after advising me to have my ears flushed out (free, at Kroger "Little Clinic" ) I feel like a new old lady!😂. Thank you, Dr. Logan, and Barbara...I'll be back! 💕

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Magicoffey, on Google

Having little hearing loss thought I would have it checked out, staff very pleasant and professional, very helpful and would highly recommend their services. Thanks you.

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Peggy Ellison, on Google

They are miracle workers. They have an excellent payment plan if you can’t afford it and such caring customers service. So friendly and welcoming.

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dianna Messamore, on Google

I’ve had good hearing aids from other companies but these are by far the best hearing aids I have ever had . John Logan is so good at what he does and he is willing to take the time to get things right with them with all the settings and just knowledge of how to program them perfectly for each individual. I recommend Audibel and John Logan to anybody that wants to be able to hear again and gain their life back . Thank you so much John !!!!!!prayers answered

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martin Messamore, on Google

Very happy with my new hearing aids and the service is exceptional. by Prentice Young

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Mary Boston, on Google

Barbara was very pleasant and made registration as a new patient simple. John was professional and thorough and did a great job explaining my hearing loss issues. With only borderline hearing loss, the fact that he did not push for hearing aids gave me confidence I had made the right choice in choosing Audible. When the time comes for hearing aids, I will definitely be going with John’s recommendations.

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Debbie Sharpe, on Google

Very nice and Friendly Staff, I had a Hearing Test, and I didn't need hearing aids right now, they were very honest when testing me .I highly recommend Audibel for your hearing tests needs. Thanks so much.

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Linda Smith, on Google

They are the best friendly people you will ever meet. Very knowledgeable and helpful. Give you options to choose from and even have financial plan to help with the purchase if hearing aids. John will WOW you on how well you can hear.... much better hearing than before. They make sure you are taken care of such as hearing okay or need cleaning. Thanks you guys and love my new hearing aids.

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Julie Dobbs, on Google

Super friendly and knowledgeable staff. Very thorough explanation of my hearing test results. Highly recommend!!

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Cassie Bowling, on Google

Mr. Hill took the time to check ear canal and severity of hearing loss Explained new hear aid technology and need to maintain hearing

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lapiz captin, on Google

They were nice

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Jessica Taylor, on Google

The office staff, nice as they could be. The Specialist took his time and explained my situation in detail. Thank you! Hoping in the near future more can be done and explained in this field with Tinnitus. Laura McCoy

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Laura McCoy, on Google

My time there was great. Everyone was very nice and friendly. The hearing test was easy and fast Mr Hill explained everything so I could understand. Thank you for your kindness

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Louanne White, on Google

Very friendly staff and Ed Hill is a genuine and very capable man. He discovered hearing issues I never knew I had.

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Gary Kaylor, on Google

Great professional service. Ed explains things so you can understand. Friendly and makes you feel welcome. Very best audioprosthologist in the state of kentucky.

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John Ratliff, on Google

On time service, friendly staff with professional knowledge.

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Gary Barker, on Google

Very professional! Highly recommended!

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Joe Masel, on Google

They are great people always there to help

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Tim Reece, on Google

It's very good

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Teresa Berry, on Google

“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”

Patricia D.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”

Dawn C.