Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.8 out of 5 stars based on 639 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Great experience. Time was taken to give me full attention, and all my questions were answered. Very kind and professional.

Reviewer Profile Photo Ashley Spears, on Google

Very helpful and friendly

Reviewer Profile Photo Patty Dawson, on Google

Jeff was very professional and explained everything perfectly. He was very kind and helpful, I would recommend Audibel highly to my friends and family.

Reviewer Profile Photo Richard Woods, on Google

I felt that I was listened to and had all of my concerns addressed. I had a very good answer to any question that I asked.

Reviewer Profile Photo Mary “AAGGKY” Clay, on Google

Excellent communication, friendly staff and helpful

Reviewer Profile Photo Charlotte Smith, on Google

Friendly and caring service.

Reviewer Profile Photo Anne Burkhead, on Google

Audibel office in Frankfort is very responsive to any need I may have with my hearing aids. Most recently the tech there restored the balance between the two aids by cleaning and changing simple parts. I’ll be back.

Reviewer Profile Photo Larry Maze, on Google

Great place

Reviewer Profile Photo Albert Cozine, on Google

Very friendly and helpful.

Reviewer Profile Photo Kim, on Google

Jeff was very helpful and informative.

Reviewer Profile Photo Jerome Horn, on Google

Had already used Audible so didn’t have hearing test,talked to specialist and picked up some good pointers to help me with my existing hearing aids

Reviewer Profile Photo ray campbell, on Google

Very thorough and felt a genuine desire to deliver a quality product that addresses my needs.

Reviewer Profile Photo Kenneth Disponett, on Google

Another good visit and check up with the fine people at Audibel.

Reviewer Profile Photo Lynn Colley, on Google

Very nice and friendly. Get you in an out but will take whatever time you need

Reviewer Profile Photo Gary Arnold, on Google

Very professional and friendly. Everything that was done was well explained before doing and the explanation of how the aids work was very well explained. I would not hesitate to recommend Audibel to anyone interested in better hearing.

Reviewer Profile Photo Joan Bramblett, on Google

Excellent, the exam answered all my hearing issues. I felt very comfortable with the audiologist and his ability to explain what was my issues.

Reviewer Profile Photo Ricca Baker, on Google

Very informative & professional… Highly recommend!!

Reviewer Profile Photo David Waits, on Google

Friendly staff, knowledgeable, answered all my questions, encouraging.

Reviewer Profile Photo Cindy Eason, on Google

These folks are absolutely great! From the receptionists all the way up to the practitioners and owner I have zero complaints or criticism. Top notch, excellent results and total service. Highly recommend!!

Reviewer Profile Photo Gerry, on Google

Very professional ! With no issues

Reviewer Profile Photo Garnett Preston, on Google

I always get excavate at Audible

Reviewer Profile Photo Zanne Jefferies, on Google

The Audibel Hearing Aid company in Lexington, KY is wonderful. Had my first appointment today with the doctor. An extremely patience audiologist and answered all of my many questions as I have never worn hearing aids in my life. The prices are not any higher than anyone else I have checked with. The lifetime service on the hearing aids, to include follow up visits, will be amazing!

Reviewer Profile Photo Delores Smith, on Google

I had a real good experience I'm at a man that was good at what he was doing he knew his stuff and I sure appreciate the autobell they did they did wonders for me

Reviewer Profile Photo Wayne Hensley, on Google

Very professional

Reviewer Profile Photo Roxanne Chandler, on Google

Great service. Alot better hearing aids even though alot more expensive than the ones I did have but will be worth it in the long run.

Reviewer Profile Photo Mike McGeorge, on Google

Good visit with Ed Hill. He was very busy handling everything himself in an efficient manner.

Reviewer Profile Photo Donna Perkins, on Google

Had a very good visit today with Mr. Hill. Very patient. Thank you Have a good day

Reviewer Profile Photo BennyShelly Witt, on Google

Dr. Hill was the best. He took the time to explain everything.

Reviewer Profile Photo Larry Lewis, on Google

Excellent buisness, Ed hill is extremely knowledgeable, and willing to help in anyway possible. Recommend this business to all.

Reviewer Profile Photo Gary Smith, on Google

Not a long drawn out appointment. Appreciate getting an appropriate exam and just the facts instead of a sales pitch. Felt their main goal was to help me with the hearing loss.

Reviewer Profile Photo Barbara Wells, on Google

Good service, very knowledgeable

Reviewer Profile Photo Lonnie Roaden, on Google

Very professional, and informative but friendly and comfortable.

Reviewer Profile Photo Loretta Baker, on Google

Very nice and informative about their service's.

Reviewer Profile Photo Polly Hamblin, on Google

Honest about patient's needs and ability of hearing aids to help. Won't sell you an expensive hearing that is not needed.

Reviewer Profile Photo Jason Adkins, on Google

Wonderful experience for my grandmother. Thanks to Audible Hearing Aid Center in Morehead she can enjoy having conversations and communicating with loved ones. Thank you!

Reviewer Profile Photo Zachary Engle, on Google

A+ experience

Reviewer Profile Photo James Reed, on Google

I walked into the office and the experience was amazing.

Reviewer Profile Photo Norma Barnett, on Google

Had a good experience with Audibel and the staff was very nice.

Reviewer Profile Photo Lewis, on Google

The fact that hearing is the second most important sense, tells me that I found the right provider with John at Audible. He takes the time to ensure you get the hearing aids that fit your budget and lifestyle and the after service is second to none.

Reviewer Profile Photo mike beckman, on Google

Our experience was excellent. We got excellent service. John never got in a hurry about anything but wanted to be sure my husband knew ex tacky how to work the new hearing aides. He was patient and kind and worked hard to program the hearing aides to benefit my husband’s hearing loss. He made sure he knew how to charge and set them. He explained the setting many times and gave him experience in using them. We definitely are satisfied with our service and the hearing aid device. And I would also like to add this is my husbands second pair and the service was as great 9 years ago. John has a passion to gift those with hearing loss the gift of hearing again.

Reviewer Profile Photo Melissia Daniels, on Google

Very helpful and knowledgeable with every aspect of this process! Astoundingly informative of the hearing aids! The Best!

Reviewer Profile Photo Tim Kerns, on Google

They really like to help you out at audible hearing to make sure you don’t have a problem everyone that works there is very nice and the Dr is great very nice hearing Dr he wants to make sure you have everything you need I recommend this office so much

Reviewer Profile Photo Diane Ballard, on Google

Excellent care. John is always very interested in providing you the best care. Explains all options for you to consider. Can't wait for my new hearing aids.

Reviewer Profile Photo Eddie Holbrook, on Google

John Logan is absolutely the best!! Mom has been going to to Audibel for 10+ years,, purchased her hearing aids and gets them cleaned at this location. Service is excellent from check in to walking out the door! You’d think you’re visiting family,, Mom is treated with such kindness and respect,, that’s very important to us…..John cares about his clients and it shows!! I’d give a 10 if I could!!! I’d highly recommend John and Audibel for all hearing needs!! Thank you John and staff for taking such great care of Momma!!!

Reviewer Profile Photo kathy dean, on Google

He did a great job cleaning my hearing aids and working with me about my hearing test and addressed each one and the front desk was amazing she let me check in before my scheduled appointment

Reviewer Profile Photo Daniel Palmer, on Google

Very informative and courteous.

Reviewer Profile Photo Sharon Vires, on Google

Pleasant, very truthful about there product, and fair priced, quick and very through. I definitely recommend audible for your hearing needs.

Reviewer Profile Photo Walter Wood, on Google

Awesome service!!

Reviewer Profile Photo Janice Dillon, on Google

After 10 years and two sets of hearing aids later, I took a gamble and stopped by the Richmond Audibel Hearing Aid Center. I was greeted by Ms. Reba. Super friendly and handled the front office with ease. Shortly I met John. When I finished the testing John assured me that he had the product I needed to hear significantly better. He was right! These are the best hearing aids I have ever had. Follow-up has been superb. John is very knowledgeable. All in all a great experience!

Reviewer Profile Photo Jeff Westin, on Google

Awesome service! Reva fixed my hearing aids right away, couldn't ask for more!

Reviewer Profile Photo Dave Kong, on Google

John has done more than any other audiologists to help me attain the best hearing possible. He has a program of continuing adjustments which no other audiologist ever even suggested. This office is the best one with which I have ever been associated for my hearing needs.

Reviewer Profile Photo ronald coyle, on Google

I love coming here. It’s easy, convenient and I love the staff and John!

Reviewer Profile Photo Tammy Mahar, on Google

Always very helpful, friendly and considerate!!!

Reviewer Profile Photo Lavonne Arvin, on Google

Very knowledgeable and knows products well.

Reviewer Profile Photo Gary Osborne, on Google

Dr Logan and Reva were very kind, patient, efficient and thorough. Dr Logan was very clear in the testing and explanation of my levels of hearing loss and how to correct both. I tremendously appreciat both Dr Logan and Reva abd look forward to a long relationship with them regarding my hearing issues.

Reviewer Profile Photo Traci Lannum, on Google

Hands down feel like I fold right place for my new ears friendly nice people n know there stuff on hearing aids can't want to get my new hearing aids

Reviewer Profile Photo Mark Lavoie, on Google

Audible Hearing Aid Center Somerset is a very pleasant place to go. John and Barbara are very nice people. No pressure at all. John was honest with me and said yes I have some hearing loss but it is not bad enough for hearing aids. He said he would not recommend hearing aids yet. I appreciate his honesty. I will go back if things get worse. I highly recommend their service.

Reviewer Profile Photo Michael Meiller, on Google

Audible hearing is a great place to go if you are having a hard time hearing. John will set you right up with the best hearing aids for you. They are friendly people. The secretary Barbara she is exceptional . She is the sweetest. Go see Audible hearing for all your hearing needs.

Reviewer Profile Photo Theresa Smiley, on Google

I had thought as I entered the building that I would learn what I could, then buy one of the high rated hearing aids. However, the thoroughness of the exam, the professionalism of the examiner, and his explanation of the results — along with the lifetime Audibel follow-up — not to mention his salesmanship, persuaded me otherwise.

Reviewer Profile Photo Clair Budd, on Google

It was easy to schedule an appointment. The office staff was friendly, courteous an helpful. The exam was thorough and the results explained in an easy way to understand. Highly recommend them.

Reviewer Profile Photo Megan Vernatter, on Google

They have always taken good care of me

Reviewer Profile Photo Marlene McKinney, on Google

Thank you!! John and Barbara for making my new hearing aids a positive experience. First time in several years that I can truly say it’s great to really hear so much better! To be able to hear with so much commotion going on during physical education activities.

Reviewer Profile Photo Mindy Bethel, on Google

I would like to thank Barbara and Dr. John Logan for what they have done for me . I have worked most of my life as a mantince, welder fabricator. I have tried other hearing aids . But when I went to Audibel and talked to Dr. Logan , he changed my life . I'm hearing things that I haven't heard in 10 or 15 years . From my experience, I wished I went to him sooner . The way he can adjust them is absolutely 💯 Awesome 👌. Dr John Logan and Barbara Street you like Family . They really do care about the people they are helping. Dr. John Logan and Barbars thank you from the bottom 🙏 of my heart . Rickie Roberts

Reviewer Profile Photo Rickie Roberts, on Google

Courteous, professional and friendly. Six years ago for baseline check. Last week to follow up. Still normal hearing, no need for aids. Same results last week. Both exams thorough and free.

Reviewer Profile Photo ingrid denney, on Google

Audibell in Somerset has been an AWESOME experience for me. I started with a hearing check about 4 years ago and realized I needed to do something because I couldn't understand conversations or listen to the TV. After testing, John recommended types of aids that would be best for me. In addition, they have continued to service my hearing aids and/or adjust as needed. John and Barbara are wonderful!! Wouldn't go anywhere else!

Reviewer Profile Photo Freda Bishop, on Google

Very friendly environment!!

Reviewer Profile Photo Kristine Wise, on Google

Ed and staff are wonderful as always!!!

Reviewer Profile Photo Julie Menchen, on Google

Dr. Hill, the Audioprosthologist that gave me a hearing test was very professional and polite, I would highly recommend him.

Reviewer Profile Photo Larry Chenault, on Google

Excellent service, professional, and friendly staff highly recommend. Ed explained the test and the reasons why behind it. After going here, I will not go anywhere else.

Reviewer Profile Photo Felix Day, on Google

I had a really good experience at Audibel Hearing Aid center today,I didn’t have to wait,the staff knew what they were doing,very friendly,very professional,I have and will refer my friends to go to Audibel in Winchester Ky.

Reviewer Profile Photo charles morgan, on Google

Very good visit , very timely and professional

Reviewer Profile Photo Danny Hall, on Google

Always a pleasure to deal with everyone in the business

Reviewer Profile Photo Michael Parker, on Google

My visit went well Yes very nice

Reviewer Profile Photo Kathy sharon Parker, on Google

I was 110% pleased. Ed was very detailed went through some exercises. I have not done before. My hearing is much better I really like his detail to attention extremely friendly and wonderful personality

Reviewer Profile Photo Ron Turner, on Google

Friendly staff they take good care of my hearing needs

Reviewer Profile Photo Ellen Joseph, on Google

The audiologist was knowledgeable, patient and friendly. I would recommend him to anyone.

Reviewer Profile Photo Jacqueline Gaille, on Google

Everyone was nice and informative.

Reviewer Profile Photo Diana Kuhlman, on Google

“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”

Patricia D.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”

Dawn C.