Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.8 out of 5 stars based on 617 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Great experience. Time was taken to give me full attention, and all my questions were answered. Very kind and professional.

Reviewer Profile Photo Ashley Spears, on Google

Very helpful and friendly

Reviewer Profile Photo Patty Dawson, on Google

Jeff was very professional and explained everything perfectly. He was very kind and helpful, I would recommend Audibel highly to my friends and family.

Reviewer Profile Photo Richard Woods, on Google

I felt that I was listened to and had all of my concerns addressed. I had a very good answer to any question that I asked.

Reviewer Profile Photo Mary “AAGGKY” Clay, on Google

Excellent communication, friendly staff and helpful

Reviewer Profile Photo Charlotte Smith, on Google

Friendly and caring service.

Reviewer Profile Photo Anne Burkhead, on Google

Audibel office in Frankfort is very responsive to any need I may have with my hearing aids. Most recently the tech there restored the balance between the two aids by cleaning and changing simple parts. I’ll be back.

Reviewer Profile Photo Larry Maze, on Google

Great place

Reviewer Profile Photo Albert Cozine, on Google

Very friendly and helpful.

Reviewer Profile Photo Kim, on Google

Jeff was very helpful and informative.

Reviewer Profile Photo Jerome Horn, on Google

Had already used Audible so didn’t have hearing test,talked to specialist and picked up some good pointers to help me with my existing hearing aids

Reviewer Profile Photo ray campbell, on Google

Very informative & professional… Highly recommend!!

Reviewer Profile Photo David Waits, on Google

Friendly staff, knowledgeable, answered all my questions, encouraging.

Reviewer Profile Photo Cindy Eason, on Google

These folks are absolutely great! From the receptionists all the way up to the practitioners and owner I have zero complaints or criticism. Top notch, excellent results and total service. Highly recommend!!

Reviewer Profile Photo Gerry, on Google

Very professional ! With no issues

Reviewer Profile Photo Garnett Preston, on Google

I always get excavate at Audible

Reviewer Profile Photo Zanne Jefferies, on Google

The Audibel Hearing Aid company in Lexington, KY is wonderful. Had my first appointment today with the doctor. An extremely patience audiologist and answered all of my many questions as I have never worn hearing aids in my life. The prices are not any higher than anyone else I have checked with. The lifetime service on the hearing aids, to include follow up visits, will be amazing!

Reviewer Profile Photo Delores Smith, on Google

The best hearing aids I’ve ever owned and worth every penny. The support from the staff is second to none to make sure everything is working and tailored to my needs.

Reviewer Profile Photo Stacy Myers, on Google

Very nice folks. Listen and solve any problems you’re having.

Reviewer Profile Photo Betty Shearer, on Google

Everyone at the facility was extremely friendly, Dr Michael Hoagland was very professional and able to explain everything so that I was able to understand my unique situation. I would highly recommend anyone experiencing hearing loss reach out to them for all your hearing needs. ⭐️⭐️⭐️⭐️⭐️

Reviewer Profile Photo Paul Gross, on Google

The guys at audibell in Lexington ky have really been there for me,I have worn hearing aids for at least 15 years and I'm on my 2nd pair the service is great

Reviewer Profile Photo Jeff Coburn, on Google

I always have a great experience, very professional and always go the extra mile. I have had my hearing devices for over 5 years, and never once have I walked away from an appointment unhappy or dissatisfied!

Reviewer Profile Photo Chad Faris, on Google

Had a very good visit today with Mr. Hill. Very patient. Thank you Have a good day

Reviewer Profile Photo BennyShelly Witt, on Google

Dr. Hill was the best. He took the time to explain everything.

Reviewer Profile Photo Larry Lewis, on Google

Excellent buisness, Ed hill is extremely knowledgeable, and willing to help in anyway possible. Recommend this business to all.

Reviewer Profile Photo Gary Smith, on Google

Not a long drawn out appointment. Appreciate getting an appropriate exam and just the facts instead of a sales pitch. Felt their main goal was to help me with the hearing loss.

Reviewer Profile Photo Barbara Wells, on Google

Good service, very knowledgeable

Reviewer Profile Photo Lonnie Roaden, on Google

Very professional, and informative but friendly and comfortable.

Reviewer Profile Photo Loretta Baker, on Google

Very nice and informative about their service's.

Reviewer Profile Photo Polly Hamblin, on Google

Absolutely the best place to go for hearing… love it and Dr. Hill🙏🙏🙏🙏🙏

Reviewer Profile Photo James Sexton, on Google

Awesome and informative. Very friendly and willing to help.

Reviewer Profile Photo Jamie Rose, on Google

Had a very enlightening visit with Ed the audioprosthologist and really appreciate his professionalism and knowledge with my hearing loss issues. Will definitely recommend him and Audibel to anyone needing their services.

Reviewer Profile Photo John Lagraff, on Google

The fact that hearing is the second most important sense, tells me that I found the right provider with John at Audible. He takes the time to ensure you get the hearing aids that fit your budget and lifestyle and the after service is second to none.

Reviewer Profile Photo mike beckman, on Google

Our experience was excellent. We got excellent service. John never got in a hurry about anything but wanted to be sure my husband knew ex tacky how to work the new hearing aides. He was patient and kind and worked hard to program the hearing aides to benefit my husband’s hearing loss. He made sure he knew how to charge and set them. He explained the setting many times and gave him experience in using them. We definitely are satisfied with our service and the hearing aid device. And I would also like to add this is my husbands second pair and the service was as great 9 years ago. John has a passion to gift those with hearing loss the gift of hearing again.

Reviewer Profile Photo Melissia Daniels, on Google

Very helpful and knowledgeable with every aspect of this process! Astoundingly informative of the hearing aids! The Best!

Reviewer Profile Photo Tim Kerns, on Google

They really like to help you out at audible hearing to make sure you don’t have a problem everyone that works there is very nice and the Dr is great very nice hearing Dr he wants to make sure you have everything you need I recommend this office so much

Reviewer Profile Photo Diane Ballard, on Google

Excellent care. John is always very interested in providing you the best care. Explains all options for you to consider. Can't wait for my new hearing aids.

Reviewer Profile Photo Eddie Holbrook, on Google

John Logan is absolutely the best!! Mom has been going to to Audibel for 10+ years,, purchased her hearing aids and gets them cleaned at this location. Service is excellent from check in to walking out the door! You’d think you’re visiting family,, Mom is treated with such kindness and respect,, that’s very important to us…..John cares about his clients and it shows!! I’d give a 10 if I could!!! I’d highly recommend John and Audibel for all hearing needs!! Thank you John and staff for taking such great care of Momma!!!

Reviewer Profile Photo kathy dean, on Google

Had a great visit. Doctor was wonderful. Asked all the questions an more He was very alert and positive.. very encouraging. I would recommend anyone to visit him an tell others. No rush on visit. Polite to old slow people. Great doctor

Reviewer Profile Photo Gwendolyn Williams, on Google

I had a great experience at the Audibel Hearing Center in Morehead. The John and his staff was incredibly knowledgeable and made the fitting process seamless. The hearing aids they recommended have been life-changing. Their customer service is top-notch, and they truly care about improving their clients’ quality of life. I highly recommend them to anyone seeking hearing solutions!

Reviewer Profile Photo Dennis Midkiff, on Google

Great service, very professional, great attitude! Goes that extra mile to make sure you're satisfied.

Reviewer Profile Photo Keith Messer, on Google

The doctor was great. My hearing ended up being ok and good, so the doctor was straight with me, they did not try and sell me something I didn’t need. I will be going back like he recommended, in three to five years!

Reviewer Profile Photo Apple Thornberry, on Google

Amazing experience staff was very personable and friendly!

Reviewer Profile Photo Carleigh Colgan, on Google

Very informative and courteous.

Reviewer Profile Photo Sharon Vires, on Google

Pleasant, very truthful about there product, and fair priced, quick and very through. I definitely recommend audible for your hearing needs.

Reviewer Profile Photo Walter Wood, on Google

Awesome service!!

Reviewer Profile Photo Janice Dillon, on Google

After 10 years and two sets of hearing aids later, I took a gamble and stopped by the Richmond Audibel Hearing Aid Center. I was greeted by Ms. Reba. Super friendly and handled the front office with ease. Shortly I met John. When I finished the testing John assured me that he had the product I needed to hear significantly better. He was right! These are the best hearing aids I have ever had. Follow-up has been superb. John is very knowledgeable. All in all a great experience!

Reviewer Profile Photo Jeff Westin, on Google

Awesome service! Reva fixed my hearing aids right away, couldn't ask for more!

Reviewer Profile Photo Dave Kong, on Google

John has done more than any other audiologists to help me attain the best hearing possible. He has a program of continuing adjustments which no other audiologist ever even suggested. This office is the best one with which I have ever been associated for my hearing needs.

Reviewer Profile Photo ronald coyle, on Google

I love coming here. It’s easy, convenient and I love the staff and John!

Reviewer Profile Photo Tammy Mahar, on Google

Always very helpful, friendly and considerate!!!

Reviewer Profile Photo Lavonne Arvin, on Google

Very knowledgeable and knows products well.

Reviewer Profile Photo Gary Osborne, on Google

Dr Logan and Reva were very kind, patient, efficient and thorough. Dr Logan was very clear in the testing and explanation of my levels of hearing loss and how to correct both. I tremendously appreciat both Dr Logan and Reva abd look forward to a long relationship with them regarding my hearing issues.

Reviewer Profile Photo Traci Lannum, on Google

Great staff and service

Reviewer Profile Photo Joyce Ferrie, on Google

Audible Hearing Aid Center Somerset is a very pleasant place to go. John and Barbara are very nice people. No pressure at all. John was honest with me and said yes I have some hearing loss but it is not bad enough for hearing aids. He said he would not recommend hearing aids yet. I appreciate his honesty. I will go back if things get worse. I highly recommend their service.

Reviewer Profile Photo Michael Meiller, on Google

Audible hearing is a great place to go if you are having a hard time hearing. John will set you right up with the best hearing aids for you. They are friendly people. The secretary Barbara she is exceptional . She is the sweetest. Go see Audible hearing for all your hearing needs.

Reviewer Profile Photo Theresa Smiley, on Google

I had thought as I entered the building that I would learn what I could, then buy one of the high rated hearing aids. However, the thoroughness of the exam, the professionalism of the examiner, and his explanation of the results — along with the lifetime Audibel follow-up — not to mention his salesmanship, persuaded me otherwise.

Reviewer Profile Photo Clair Budd, on Google

It was easy to schedule an appointment. The office staff was friendly, courteous an helpful. The exam was thorough and the results explained in an easy way to understand. Highly recommend them.

Reviewer Profile Photo Megan Vernatter, on Google

They have always taken good care of me

Reviewer Profile Photo Marlene McKinney, on Google

Thank you!! John and Barbara for making my new hearing aids a positive experience. First time in several years that I can truly say it’s great to really hear so much better! To be able to hear with so much commotion going on during physical education activities.

Reviewer Profile Photo Mindy Bethel, on Google

I would like to thank Barbara and Dr. John Logan for what they have done for me . I have worked most of my life as a mantince, welder fabricator. I have tried other hearing aids . But when I went to Audibel and talked to Dr. Logan , he changed my life . I'm hearing things that I haven't heard in 10 or 15 years . From my experience, I wished I went to him sooner . The way he can adjust them is absolutely 💯 Awesome 👌. Dr John Logan and Barbara Street you like Family . They really do care about the people they are helping. Dr. John Logan and Barbars thank you from the bottom 🙏 of my heart . Rickie Roberts

Reviewer Profile Photo Rickie Roberts, on Google

Courteous, professional and friendly. Six years ago for baseline check. Last week to follow up. Still normal hearing, no need for aids. Same results last week. Both exams thorough and free.

Reviewer Profile Photo ingrid denney, on Google

Audibell in Somerset has been an AWESOME experience for me. I started with a hearing check about 4 years ago and realized I needed to do something because I couldn't understand conversations or listen to the TV. After testing, John recommended types of aids that would be best for me. In addition, they have continued to service my hearing aids and/or adjust as needed. John and Barbara are wonderful!! Wouldn't go anywhere else!

Reviewer Profile Photo Freda Bishop, on Google

Very friendly environment!!

Reviewer Profile Photo Kristine Wise, on Google

Doctor and assistant are both very nice.

Reviewer Profile Photo Tammy Goodpaster, on Google

Ed and staff are wonderful as always!!!

Reviewer Profile Photo Julie Menchen, on Google

Dr. Hill, the Audioprosthologist that gave me a hearing test was very professional and polite, I would highly recommend him.

Reviewer Profile Photo Larry Chenault, on Google

Excellent service, professional, and friendly staff highly recommend. Ed explained the test and the reasons why behind it. After going here, I will not go anywhere else.

Reviewer Profile Photo Felix Day, on Google

I had a really good experience at Audibel Hearing Aid center today,I didn’t have to wait,the staff knew what they were doing,very friendly,very professional,I have and will refer my friends to go to Audibel in Winchester Ky.

Reviewer Profile Photo charles morgan, on Google

Very good visit , very timely and professional

Reviewer Profile Photo Danny Hall, on Google

Always a pleasure to deal with everyone in the business

Reviewer Profile Photo Michael Parker, on Google

My visit went well Yes very nice

Reviewer Profile Photo Kathy sharon Parker, on Google

I was 110% pleased. Ed was very detailed went through some exercises. I have not done before. My hearing is much better I really like his detail to attention extremely friendly and wonderful personality

Reviewer Profile Photo Ron Turner, on Google

Friendly staff they take good care of my hearing needs

Reviewer Profile Photo Ellen Joseph, on Google

The audiologist was knowledgeable, patient and friendly. I would recommend him to anyone.

Reviewer Profile Photo Jacqueline Gaille, on Google

Everyone was nice and informative.

Reviewer Profile Photo Diana Kuhlman, on Google

“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”

Patricia D.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”

Dawn C.