Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.8 out of 5 stars based on 578 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very helpful and friendly

Reviewer Profile Photo Patty Dawson, on Google

Jeff was very professional and explained everything perfectly. He was very kind and helpful, I would recommend Audibel highly to my friends and family.

Reviewer Profile Photo Richard Woods, on Google

I felt that I was listened to and had all of my concerns addressed. I had a very good answer to any question that I asked.

Reviewer Profile Photo Mary “AAGGKY” Clay, on Google

Excellent communication, friendly staff and helpful

Reviewer Profile Photo Charlotte Smith, on Google

Friendly and caring service.

Reviewer Profile Photo Anne Burkhead, on Google

Audibel office in Frankfort is very responsive to any need I may have with my hearing aids. Most recently the tech there restored the balance between the two aids by cleaning and changing simple parts. I’ll be back.

Reviewer Profile Photo Larry Maze, on Google

Great place

Reviewer Profile Photo Albert Cozine, on Google

Very friendly and helpful.

Reviewer Profile Photo Kim, on Google

Jeff was very helpful and informative.

Reviewer Profile Photo Jerome Horn, on Google

Had already used Audible so didn’t have hearing test,talked to specialist and picked up some good pointers to help me with my existing hearing aids

Reviewer Profile Photo ray campbell, on Google

Very friendly staff. They have many years of experience.

Reviewer Profile Photo Rita Barger, on Google

Service after the sale has been excellent for the past 5 years.

Reviewer Profile Photo Gary Friesz, on Google

Well...it was hearing aid time and a friend suggested Bluegrass Audibel. I had a great first experience. Testing was well explained and thorough as we're the results. Waiting now for first fit appointment and better hearing.

Reviewer Profile Photo Bill, on Google

It was easy to get an appointment and easy to find. They were quite personable. The young man tested my hearing and was very blunt and to the point about what was going on and explained it fully gave me options and I was quite satisfied with the process and the people

Reviewer Profile Photo old hippie, on Google

Hearing loss and tinnitus have been a part of my life for ten years after my hearing was damaged at a concert. For years, I was told that tinnitus is something that I would just have to learn to live with. Audibel approached me with understanding that living with it was not the answer and offered solutions that have restored my high frequency hearing loss and given me back a quality of life that I didn’t realize had been affecting me so greatly. The staff there is wonderful and knowledgeable and I cannot thank them enough for the gift of good hearing.

Reviewer Profile Photo Amanda Bischof, on Google

No wait, efficient. Mike was knowledgeable, kind, most helpful as always. The receptionist are always welcoming as well.

Reviewer Profile Photo Karen Guarnieri, on Google

Audibel and Blake are truly amazing took very good care of me put me at ease at a difficult time and they generally care I'll be referring all my friends and family here and will continue to do business thank you so much guys..!!!!

Reviewer Profile Photo George Stilson, on Google

It’s always a delight to converse with Mr. Jeff he is awesome he explains everything very clearly just love him to death I can hear a lot better than before. Thanks Audible Hearing Center of Lexington On Drive Southland Drive And the staff is amazing as well.

Reviewer Profile Photo Dionne Parrish, on Google

Always a pleasure! The folks at Audibel are wonderful people. From guidance on how to work with my hearing aids and fixing the software on my phone to control them. That was today’s visit- at the end of the visit, I approached the desk to pay- FREE appointment- again! If there is a problem, I know I can ask them to fix it- and they will.

Reviewer Profile Photo Judy Entenmann, on Google

Blake is a consummate professional. Treated me with utmost respect and handled every detail to perfection. I highly recommend going to see Blake for all your hearing needs.

Reviewer Profile Photo william yates, on Google

As always I was taught something new about Thrive and my problems were heard , addressed and corrected. Thank you

Reviewer Profile Photo JINNY GERSTLE, on Google

I have been pleased with the services.

Reviewer Profile Photo Kay Saunier, on Google

Dr. Hill was the best. He took the time to explain everything.

Reviewer Profile Photo Larry Lewis, on Google

Excellent buisness, Ed hill is extremely knowledgeable, and willing to help in anyway possible. Recommend this business to all.

Reviewer Profile Photo Gary Smith, on Google

Not a long drawn out appointment. Appreciate getting an appropriate exam and just the facts instead of a sales pitch. Felt their main goal was to help me with the hearing loss.

Reviewer Profile Photo Barbara Wells, on Google

Good service, very knowledgeable

Reviewer Profile Photo Lonnie Roaden, on Google

Very professional, and informative but friendly and comfortable.

Reviewer Profile Photo Loretta Baker, on Google

Very nice and informative about their service's.

Reviewer Profile Photo Polly Hamblin, on Google

Absolutely the best place to go for hearing… love it and Dr. Hill🙏🙏🙏🙏🙏

Reviewer Profile Photo James Sexton, on Google

Awesome and informative. Very friendly and willing to help.

Reviewer Profile Photo Jamie Rose, on Google

Had a very enlightening visit with Ed the audioprosthologist and really appreciate his professionalism and knowledge with my hearing loss issues. Will definitely recommend him and Audibel to anyone needing their services.

Reviewer Profile Photo John Lagraff, on Google

Had a great visit. Doctor was wonderful. Asked all the questions an more He was very alert and positive.. very encouraging. I would recommend anyone to visit him an tell others. No rush on visit. Polite to old slow people. Great doctor

Reviewer Profile Photo Gwendolyn Williams, on Google

I had a great experience at the Audibel Hearing Center in Morehead. The John and his staff was incredibly knowledgeable and made the fitting process seamless. The hearing aids they recommended have been life-changing. Their customer service is top-notch, and they truly care about improving their clients’ quality of life. I highly recommend them to anyone seeking hearing solutions!

Reviewer Profile Photo Dennis Midkiff, on Google

Great service, very professional, great attitude! Goes that extra mile to make sure you're satisfied.

Reviewer Profile Photo Keith Messer, on Google

The doctor was great. My hearing ended up being ok and good, so the doctor was straight with me, they did not try and sell me something I didn’t need. I will be going back like he recommended, in three to five years!

Reviewer Profile Photo Apple Thornberry, on Google

Amazing experience staff was very personable and friendly!

Reviewer Profile Photo Carleigh Colgan, on Google

Excellent review of my hearing needs . All problems solved. John Logan is very professional.

Reviewer Profile Photo Tim Miller, on Google

I was very pleased and surprised by the way I was treated. I felt like they really cared about me. All of my questions were answered with kindness and respect. I'm a little uncomfortable in small places, when I was put in the hearing booth, he made sure I was completely comfortable, I want to thank you for all you do!! I would recommend them to anyone needing help with their hearing!!

Reviewer Profile Photo Debbie Edwards, on Google

Mr Logan ,Very thorough and professional and very affordable !! Great customer service !! Highly recommended !!

Reviewer Profile Photo Sonya Gregory, on Google

Always taken care of in a courteous and professional way. John Logan is “the best”.

Reviewer Profile Photo Jean Tennant, on Google

Excellent experience. Staff courteous, well informed and explained every step of the process. I would recommend this staff in Morehead to anyone who needs assistance in hearing. Clean, nest and friendly staff.

Reviewer Profile Photo Judy Grills, on Google

The Morehead facility is a very accommodating and skillful, always doing everything to please clients!

Reviewer Profile Photo Dorothy Adams, on Google

I love coming here. It’s easy, convenient and I love the staff and John!

Reviewer Profile Photo Tammy Mahar, on Google

Always very helpful, friendly and considerate!!!

Reviewer Profile Photo Lavonne Arvin, on Google

Very knowledgeable and knows products well.

Reviewer Profile Photo Gary Osborne, on Google

Dr Logan and Reva were very kind, patient, efficient and thorough. Dr Logan was very clear in the testing and explanation of my levels of hearing loss and how to correct both. I tremendously appreciat both Dr Logan and Reva abd look forward to a long relationship with them regarding my hearing issues.

Reviewer Profile Photo Traci Lannum, on Google

Great staff and service

Reviewer Profile Photo Joyce Ferrie, on Google

I came to have my hearing tested. I'm 69 years old and have been experiencing some hearing loss. My hearing was professionally evaluated and it was determined that I did not need hearing aids at this time. I so appreciated them not trying to sell me hearing aids that I did not need at this time.

Reviewer Profile Photo Ed McCormack, on Google

Both Receptionist and Ear doctor were very friendly and informative. The doctor was very honest and after doing the hearing test, said you have no need for a hearing device as my hearing fell into the normal range. He gave me a great peace of mind. Thank you Dr. John.

Reviewer Profile Photo Linda Balsiger, on Google

I have allergy issues and often have fluid in my ears. I've wondered if my hearing is affected by fluid or if I have hearing loss. Symptoms became more severe. I scheduled appointments with my doctor and Audibel. Audibel scheduled an appointment for me within days. (Unlike another local provider that isn't scheduling until January.) The office is conveniently located with parking at the door. The staff welcomed me and helped me feel comfortable instead of anxious. After the brief, free exam, I learned my hearing is fine. I am so grateful I called Audibel. Thank you John Logan and Reva.

Reviewer Profile Photo Rhoda Marcum, on Google

Very satisfied with my hearing aids. Have had for several years. Very helpful and friendly people.

Reviewer Profile Photo JoLynn Phillips, on Google

Very good Very well care

Reviewer Profile Photo Larry Bell, on Google

Expert advice and very friendly

Reviewer Profile Photo Saundra Blanton, on Google

Audible hearing is a great place to go if you are having a hard time hearing. John will set you right up with the best hearing aids for you. They are friendly people. The secretary Barbara she is exceptional . She is the sweetest. Go see Audible hearing for all your hearing needs.

Reviewer Profile Photo Theresa Smiley, on Google

I had thought as I entered the building that I would learn what I could, then buy one of the high rated hearing aids. However, the thoroughness of the exam, the professionalism of the examiner, and his explanation of the results — along with the lifetime Audibel follow-up — not to mention his salesmanship, persuaded me otherwise.

Reviewer Profile Photo Clair Budd, on Google

It was easy to schedule an appointment. The office staff was friendly, courteous an helpful. The exam was thorough and the results explained in an easy way to understand. Highly recommend them.

Reviewer Profile Photo Megan Vernatter, on Google

They have always taken good care of me

Reviewer Profile Photo Marlene McKinney, on Google

Thank you!! John and Barbara for making my new hearing aids a positive experience. First time in several years that I can truly say it’s great to really hear so much better! To be able to hear with so much commotion going on during physical education activities.

Reviewer Profile Photo Mindy Bethel, on Google

I would like to thank Barbara and Dr. John Logan for what they have done for me . I have worked most of my life as a mantince, welder fabricator. I have tried other hearing aids . But when I went to Audibel and talked to Dr. Logan , he changed my life . I'm hearing things that I haven't heard in 10 or 15 years . From my experience, I wished I went to him sooner . The way he can adjust them is absolutely 💯 Awesome 👌. Dr John Logan and Barbara Street you like Family . They really do care about the people they are helping. Dr. John Logan and Barbars thank you from the bottom 🙏 of my heart . Rickie Roberts

Reviewer Profile Photo Rickie Roberts, on Google

Courteous, professional and friendly. Six years ago for baseline check. Last week to follow up. Still normal hearing, no need for aids. Same results last week. Both exams thorough and free.

Reviewer Profile Photo ingrid denney, on Google

Audibell in Somerset has been an AWESOME experience for me. I started with a hearing check about 4 years ago and realized I needed to do something because I couldn't understand conversations or listen to the TV. After testing, John recommended types of aids that would be best for me. In addition, they have continued to service my hearing aids and/or adjust as needed. John and Barbara are wonderful!! Wouldn't go anywhere else!

Reviewer Profile Photo Freda Bishop, on Google

Very friendly environment!!

Reviewer Profile Photo Kristine Wise, on Google

Doctor and assistant are both very nice.

Reviewer Profile Photo Tammy Goodpaster, on Google

Barb and John were the most professional talked to me like I was a person explained everything in great detail I will be here for the long haul

Reviewer Profile Photo Wesley Hicks, on Google

Ed and staff are wonderful as always!!!

Reviewer Profile Photo Julie Menchen, on Google

Dr. Hill, the Audioprosthologist that gave me a hearing test was very professional and polite, I would highly recommend him.

Reviewer Profile Photo Larry Chenault, on Google

Excellent service, professional, and friendly staff highly recommend. Ed explained the test and the reasons why behind it. After going here, I will not go anywhere else.

Reviewer Profile Photo Felix Day, on Google

I had a really good experience at Audibel Hearing Aid center today,I didn’t have to wait,the staff knew what they were doing,very friendly,very professional,I have and will refer my friends to go to Audibel in Winchester Ky.

Reviewer Profile Photo charles morgan, on Google

Very good visit , very timely and professional

Reviewer Profile Photo Danny Hall, on Google

Always a pleasure to deal with everyone in the business

Reviewer Profile Photo Michael Parker, on Google

My visit went well yes

Reviewer Profile Photo Kathy sharon Parker, on Google

I was 110% pleased. Ed was very detailed went through some exercises. I have not done before. My hearing is much better I really like his detail to attention extremely friendly and wonderful personality

Reviewer Profile Photo Ron Turner, on Google

Friendly staff they take good care of my hearing needs

Reviewer Profile Photo Ellen Joseph, on Google

The audiologist was knowledgeable, patient and friendly. I would recommend him to anyone.

Reviewer Profile Photo Jacqueline Gaille, on Google

Everyone was nice and informative.

Reviewer Profile Photo Diana Kuhlman, on Google

“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”

Patricia D.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”

Dawn C.