Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 567 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Great experience

Reviewer Profile Photo Stephen Pile, on Google

My experience with Audibel was very enjoyable. Jeff was the best and so easy to work with . He’s very knowledgeable about how he explains things to you. Teresa was very nice to deal with also. Thanks guys you’re the best!! 🤍

Reviewer Profile Photo Regina Allen, on Google

Always pleasant. In and out, no waiting and answers any question or concerns I may have. Good day!

Reviewer Profile Photo Beverly Thornsberry, on Google

I was very pleased with my appointment. Jeff was courteous, patient, & very knowledgeable. He answered my questions quickly & easily. I never felt pressured or that l was getting a sales pitch.

Reviewer Profile Photo SUSAN COVERT, on Google

Very respectful, easy to do testing, explains everything. I highly recommend

Reviewer Profile Photo Christie Duvall, on Google

Jeff was excellent with explaining my hearing aid to me.

Reviewer Profile Photo Bobby Carnes, on Google

Jeff and Teresa have made this process of getting a hearing aid very easy! Teresa is great with communication and Jeff has been fabulous to guide me through the assessment and decision process. He is very knowledgeable, patient and kind. I did not feel pressured in any way. Jeff gave me all the information I needed to make a decision for choosing the right hearing aid for me. I can highly recommend Audibel in Frankfort!

Reviewer Profile Photo Karen Riggs, on Google

Jeff and Teresa were easy to work with . Jeff explained the test & results very well.

Reviewer Profile Photo Stan Henize, on Google

Only way I can hear. I have tried others that don't work.

Reviewer Profile Photo Juett Stucker, on Google

It is very easy to get your hearing tested and if you need hearing aids they work with you to get the best outcome for you.

Reviewer Profile Photo Renee Wilkins, on Google

I set up a consultation for an exam for my wife. The audiologist was very knowledgeable and thorough and very nice. I would highly recommend Audibel for your hearing needs.

Reviewer Profile Photo James Osbourne, on Google

I cannot be any happier than I am with the attention you get with with them, especially Michael he is very very experienced and knowledgeable and goes through your hearing problem very thoroughly. I could give them 100 stars and the staff is wonderful and very helpful. They get you in and out very quickly. They are top shelf.

Reviewer Profile Photo Ron Turner, on Google

I was very pleased. The doctor took his time and explained everything.i was was very impressed and would definitely recommend them.

Reviewer Profile Photo Derinda Goodiin, on Google

Mike and the staff are great to work with always providing great service. Very pleased with my experience so far!

Reviewer Profile Photo Mike Hitzler, on Google

I'M very happy with all aspects of the support and professionalism of the Audibel team!

Reviewer Profile Photo Dana Dodds, on Google

Always top of the line customer service. I have been a customer for over ten years, Always great friendly people.

Reviewer Profile Photo Wally Barnes, on Google

Great job Jeff appreciate your kindness and help!

Reviewer Profile Photo Nancy Allison, on Google

Jeff was very professional. He explained what he was doing at every step. I would recommend using him if you need a hearing specialist.

Reviewer Profile Photo Michael Sekela, on Google

I was absolutely impressed with the professionalism and knowledge of the whole staff. When picking out hearing aids Michael answered every question I had and most of them before I could even ask them. I would and will recommend everyone I know to come to this hearing aids center for all their hearing needs. They deserve an A+.

Reviewer Profile Photo Gregory Creech, on Google

I always have an easy time when visiting Audibel. Easy in & easy out.

Reviewer Profile Photo Jackie Price, on Google

Very courteous, and professional. Answered all my questions.

Reviewer Profile Photo Jeffrey Coleman, on Google

The whole crew is great at Audible. Jeff has taken great care of my needs and educates me on how best to use and take care of my devices. Five stars Dennis

Reviewer Profile Photo Karen Yurt, on Google

My issue with the left hearing aid coming out was addressed. It’s working much better now!!! Thank you!

Reviewer Profile Photo Ann James, on Google

Ed is always great.

Reviewer Profile Photo cherri mcholan, on Google

Great service. Very friendly and knowledgeable!

Reviewer Profile Photo Jennifer Deaton, on Google

Dr. Hill is very polite person. He is very courteous. He is very precise in the hearing test results. Sudhir R

Reviewer Profile Photo Sudhir Patel, on Google

No wait time, very honest about your needs, very professional.?Over all a good experience

Reviewer Profile Photo Sandy Wagner, on Google

Great experience with knowledgeable personnel. Professional and educational help.

Reviewer Profile Photo Daniel Hinkle, on Google

Great experience. The audiologist was very informative. However I can’t afford the hearing aids

Reviewer Profile Photo Karen Devine, on Google

I had a real good experience I'm at a man that was good at what he was doing he knew his stuff and I sure appreciate the autobell they did they did wonders for me

Reviewer Profile Photo Wayne Hensley, on Google

Very professional

Reviewer Profile Photo Roxanne Chandler, on Google

Great service. Alot better hearing aids even though alot more expensive than the ones I did have but will be worth it in the long run.

Reviewer Profile Photo Mike McGeorge, on Google

Good visit with Ed Hill. He was very busy handling everything himself in an efficient manner.

Reviewer Profile Photo Donna Perkins, on Google

Very professional and quick to get you in to be seen.

Reviewer Profile Photo Richard Hamilton, on Google

Always very friendly. Will take care of any issues that you may have.

Reviewer Profile Photo Eddie Holbrook, on Google

My mother had a really good first visit with the folks here. They were very patient and kind with her, and made sure she got a complete evaluation. We look forward to seeing them again!

Reviewer Profile Photo Rachel Short, on Google

Great service

Reviewer Profile Photo Chester Markwell, on Google

John is wonderful

Reviewer Profile Photo Caroleene Gambill, on Google

John Logan is top shelf. Always ready to help to make your experience better. A++++

Reviewer Profile Photo Tony Griffith, on Google

Highly professional and friendly!

Reviewer Profile Photo James D, on Google

Improvements can’t be made. This audiologist & his receptionist is the best. Will highly recommend.

Reviewer Profile Photo Elaine Childers, on Google

Over the last year it was apparent to my sister and myself that my 89 year-old mother’s hearing had declined significantly. She knew she needed to get new hearing aids, but was dragging her feet because she had not had good experiences at her ENT’s office. I live at a distance, so I researched other options in her area and came across Audibel in Morehead. The reviews were very encouraging , and my sister who lives in the area had also heard excellent reports about Audibel. I called for more information and was happy to learn my mother could obtain an appointment without delay and that she could realistically have new hearing aids in her ears within a few weeks! The front office staff was professional, knowledgeable and well-versed regarding the challenges older individuals face making and getting to appointments. My mother made an appointment and was extremely pleased with John, the audiologist. He tested her, fit her with new hearing aids, followed-up on more than one occasion to assure she was hearing well and that she understood how to use and care for her hearing aids. She felt listened to and cared for. I’ve noticed that she is brighter, more alert, and interested in rejoining her book group and other social activities. The other day she commented that she felt she “had rejoined the living.” I can think of no better outcome. My sincere thanks to John and the Morehead Audibel staff.

Reviewer Profile Photo Sherra R, on Google

Getting this set of hearing aids has been a purchase that we've never regretted. It put life back "to normal" for us as a couple. When we did try to talk, by always having to shout, it made me sound hateful, and made my husband feel old. We can "talk" again. You disengage from people when you can't hear and you don't want to ask them to repeat themselves. He can talk to family at dinners, people at stores. It gave him back his personality. The attention from Mr. Logan to getting the settings and fit right was reassuring and professional. His receptionist is friendly, easy to talk to, very helpful. I have no hesitation, at all, in recommending this Morehead, Ky location for Audibel for getting a "good" set.

Reviewer Profile Photo Teresa Vance, on Google

Very thorough and professional. Nice and friendly also.

Reviewer Profile Photo marvin combs, on Google

John was great with assisting my mom with her new hearing aids. He explains everything very well in detail and makes sure the client understands how everything works! I highly recommend his services!

Reviewer Profile Photo Jennifer Baugh, on Google

I had a great experience i will be looking forward for my new earing Aids thank you so much

Reviewer Profile Photo Danneka Ballard, on Google

The lady Reva at check-in is really nice. Doctor was great.

Reviewer Profile Photo Regina Foster, on Google

Hearing exam was very straight forward and the results were explained sufficiently. The discussion on the appropriate device was focused solely on one product line and did not fully explore the practical application of the blue tooth capabilities. The Vitality products require the use of accessories in order to use BT as a streaming device. That expense, coupled with higher prices of the Audible Vitality line will makes it unaffordable for most people. The proposed hearing sides were otherwise an very good solution with customization.

Reviewer Profile Photo R P, on Google

Excellent, John always does his best to fix his hearing aides anyway he can, we love john and reva

Reviewer Profile Photo Lisa Cain, on Google

John is amazing helped me so much great place wonderful people

Reviewer Profile Photo Stevie King, on Google

Doctor Logan was thorough and uplifting. Nice staff.

Reviewer Profile Photo Donna Crawford, on Google

Audible is a great place to John is very knowledgeable and takes his time explaining everything. I recommend highly .

Reviewer Profile Photo Sandy Stull, on Google

Really nice people and always there to help

Reviewer Profile Photo Johnny Allen, on Google

Very friendly staff. Worked with my dad to help him get his hearing aids.

Reviewer Profile Photo April Humes, on Google

Wonderful experience! Very patient with mom!

Reviewer Profile Photo Tyeis Tuel, on Google

I wouldn’t trust my hearing to anyone but John Logan. He pays attention to the small details to make it right.

Reviewer Profile Photo Linda Bastin, on Google

I got very good service, and the audiologist and the secretary were very cordial. The hearing aids that I have are working very well for me.

Reviewer Profile Photo John Hudson, on Google

Great experience all the way from walking in the door until walking back out. Very professional, welcoming and kind.

Reviewer Profile Photo Teresa Whicker, on Google

I highly recommend Audibel Hearing! John is highly knowledgeable and caring! If you’re having any hearing problems he’s the man to help!!!

Reviewer Profile Photo Kenny Upchurch, on Google

Highly recommend. Very friendly and helpful.

Reviewer Profile Photo Rhonda Prezbindowski, on Google

It's good

Reviewer Profile Photo Kim Brown, on Google

Doctor John and Barbara make every visit something to look forward to. Not to mention that they have a great product! I highly recommend.

Reviewer Profile Photo Russell Johnston, on Google

Very quick, efficient & knowledgeable.

Reviewer Profile Photo Margo Keller, on Google

The best hearing aids I’ve ever had by far. Wonderful people!

Reviewer Profile Photo Misty Cornett, on Google

I have been going to Audibel since I purchased my hearing aids. John at the center has always treated me with great respect and works with me to make sure my hearing aids are working to my satisfaction.

Reviewer Profile Photo audrey clouse, on Google

I enjoy going to Audibel. Staff is always friendly and takes care of my needs.

Reviewer Profile Photo Ruth Roberts, on Google

Dr. Ed Hill was awesome. He gave me some additional knowledge about my hearing loss that was very important.

Reviewer Profile Photo Wyatt Waxler, on Google

Nice receptionist helpful. Doctor explained everything well .would suggest to anyone

Reviewer Profile Photo Andrew Carpenter, on Google

I felt like I was visiting a neighbor rather than a Dr. visit. I have utmost confidence inhis ability and actually enjoyed the visit.

Reviewer Profile Photo Greg Hayes, on Google

Mr. Ed Hill is always easy to work with with and very knowledgeable about all Audible products. His secretary is helpful and friendly. She is very efficient with records and setting up appointments. The office is clean, neat and cheerful.There is easy parking outside. I have been a customer for many years and I have enjoyed each visit.

Reviewer Profile Photo Reda Leasor, on Google

Excellent in every respect

Reviewer Profile Photo George Fox, on Google

Mr. Hill was very nice and explained things to me very well.. I was very satisfied with him!!!

Reviewer Profile Photo Barry Martin, on Google

Awesome dr.Very nice and very processional Enjoyable visit

Reviewer Profile Photo Julia Renicker, on Google

Great setvice!

Reviewer Profile Photo Vickie Allen, on Google

Thorough exam and explanation, professional and courteous staff. Highly recommended.

Reviewer Profile Photo Gregory Stanley, on Google

The receptionist was very friendly and helpful. I was pleased with my visit .

Reviewer Profile Photo William Kissick, on Google

The secretary Shay and Dr. Ed Hill were very courteous and professional. I was called back 10 minutes before my appointment time. I think it's a great place and very easy to find right off of I-64.

Reviewer Profile Photo Tony Chinn, on Google

“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”

Patricia D.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”

Dawn C.