Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.8 out of 5 stars based on 688 reviews on Google.

Read what some of our patients have to say about our staff and our office!

I was very pleased with my visit. I learn a lot during my visit. I know that thos will help me in life. Thank you very much. I can't wait to get my hearing aids.

Reviewer Profile Photo Sharon Espy, on Google

Great experience. Time was taken to give me full attention, and all my questions were answered. Very kind and professional.

Reviewer Profile Photo Ashley Spears, on Google

Very helpful and friendly

Reviewer Profile Photo Patty Dawson, on Google

Jeff was very professional and explained everything perfectly. He was very kind and helpful, I would recommend Audibel highly to my friends and family.

Reviewer Profile Photo Richard Woods, on Google

I felt that I was listened to and had all of my concerns addressed. I had a very good answer to any question that I asked.

Reviewer Profile Photo Mary “AAGGKY” Clay, on Google

Excellent communication, friendly staff and helpful

Reviewer Profile Photo Charlotte Smith, on Google

Friendly and caring service.

Reviewer Profile Photo Anne Burkhead, on Google

Audibel office in Frankfort is very responsive to any need I may have with my hearing aids. Most recently the tech there restored the balance between the two aids by cleaning and changing simple parts. I’ll be back.

Reviewer Profile Photo Larry Maze, on Google

Great place

Reviewer Profile Photo Albert Cozine, on Google

Very friendly and helpful.

Reviewer Profile Photo Kim, on Google

Jeff was very helpful and informative.

Reviewer Profile Photo Jerome Horn, on Google

knowledgeable and informative personnel who were also personable and helpful

Reviewer Profile Photo John BALTHROP, on Google

I have been going to this office for ten years now and they are the best to deal with, no problems ever.

Reviewer Profile Photo Robert Newberry, on Google

Very informative and helpful in guiding me in the right direction to get my hearing issues taken care of.

Reviewer Profile Photo Joe Sweet, on Google

I had a wonderfully educational appointment today. Love this place . I felt heard 😉 and my hearing loss was addressed and I was fitted with perfect affordable hearing aids ! Highly recommend.

Reviewer Profile Photo Jan Del Chiaro, on Google

Love them 💕

Reviewer Profile Photo delilah leavell, on Google

Efficient and effective with a very kind staff. Jim

Reviewer Profile Photo James Mallory, on Google

Jeff - adjusted my hearing aids & immediatly improved my hearing. Also gave me info on keeping my aids dry. Very good visit. See you in September. Thank you. Stay cool & safe . Nick

Reviewer Profile Photo Nick Novosel, on Google

Good experience. Friendly staff. Professional audiologist. Has your best interest in mind. No hurry no worries!

Reviewer Profile Photo debbie lunsford, on Google

Very thorough and felt a genuine desire to deliver a quality product that addresses my needs.

Reviewer Profile Photo Kenneth Disponett, on Google

Another good visit and check up with the fine people at Audibel. Fast, friendly and focused.

Reviewer Profile Photo Lynn Colley, on Google

Very nice and friendly. Get you in an out but will take whatever time you need

Reviewer Profile Photo Gary Arnold, on Google

Great experience with knowledgeable personnel. Professional and educational help.

Reviewer Profile Photo Daniel Hinkle, on Google

Great experience. The audiologist was very informative. However I can’t afford the hearing aids

Reviewer Profile Photo Karen Devine, on Google

I had a real good experience I'm at a man that was good at what he was doing he knew his stuff and I sure appreciate the autobell they did they did wonders for me

Reviewer Profile Photo Wayne Hensley, on Google

Very professional

Reviewer Profile Photo Roxanne Chandler, on Google

Great service. Alot better hearing aids even though alot more expensive than the ones I did have but will be worth it in the long run.

Reviewer Profile Photo Mike McGeorge, on Google

Good visit with Ed Hill. He was very busy handling everything himself in an efficient manner.

Reviewer Profile Photo Donna Perkins, on Google

Had a very good visit today with Mr. Hill. Very patient. Thank you Have a good day

Reviewer Profile Photo BennyShelly Witt, on Google

Dr. Hill was the best. He took the time to explain everything.

Reviewer Profile Photo Larry Lewis, on Google

Excellent buisness, Ed hill is extremely knowledgeable, and willing to help in anyway possible. Recommend this business to all.

Reviewer Profile Photo Gary Smith, on Google

Not a long drawn out appointment. Appreciate getting an appropriate exam and just the facts instead of a sales pitch. Felt their main goal was to help me with the hearing loss.

Reviewer Profile Photo Barbara Wells, on Google

Good service, very knowledgeable

Reviewer Profile Photo Lonnie Roaden, on Google

Dr. Logan has helped us with improving my husband hearing from TV volume going from 58 to 23…. Amazing

Reviewer Profile Photo Lesa Crose, on Google

I would recommend them for your hearing aid need. They are very friendly and care about their clients.

Reviewer Profile Photo Rhoda Hager, on Google

This place is great! I had a hearing aid in 2012 and I wouldn’t wear it longer than a month—it gave me a lot of anxiety because of background noise. When I met with John I was nervous because of my previous experience, but he made me feel comfortable and explained how he can tune my hearing aid to help the background noise + tune to my needs. John tuned my hearing aid almost perfect, if not completely perfect first time (I’ve been wearing my hearing aid for about a week). I’m really impressed with how quickly our appointments are + how John will take the time to answer any questions!

Reviewer Profile Photo Jennifer Andrews, on Google

Thank you for the wonderful service!

Reviewer Profile Photo Marge Mouch, SND, on Google

Excellent and Professional, friendly and accurate and honest. Talked with me and gave me honest advice. Great place

Reviewer Profile Photo Johnny Maggard, on Google

Highly recommend if your needing your hearing checked ..Very friendly and they made you feel welcome immediately upon check-in .and throughout the appointment ..

Reviewer Profile Photo Sheila Hunt, on Google

It’s always a pleasure coming to Dr. Logan‘s office. He’s a pleasure to talk with. His assistant Melinda is such a pleasure.

Reviewer Profile Photo Leatha Tyra, on Google

Very knowledgeable, accommodating people!

Reviewer Profile Photo Garey Harmon, on Google

Honest about patient's needs and ability of hearing aids to help. Won't sell you an expensive hearing that is not needed.

Reviewer Profile Photo Jason Adkins, on Google

Wonderful experience for my grandmother. Thanks to Audible Hearing Aid Center in Morehead she can enjoy having conversations and communicating with loved ones. Thank you!

Reviewer Profile Photo Zachary Engle, on Google

A+ experience

Reviewer Profile Photo James Reed, on Google

Very good experience. John was very nice and professional at the same time very pleasant. Very enjoyable experience. Great information.

Reviewer Profile Photo Fernando Alfaro, on Google

Very good to work with really takes the time to get you tuned in.

Reviewer Profile Photo Todd Maupin, on Google

They are wonderful people they care about you and they want to get your life back on track and help with getting you back to being able to hear

Reviewer Profile Photo Jason Chaney, on Google

Met John Logan, for a hearing test for my son and myself. He checked inside our ears and did the hearing test. Both of us had good hearing. John is a super nice guy, he made the testing fun and it was absolutely free. Got to say, much better than going to a dentist! .. If there is any chance you feel you may have a hearing issue, I would highly recommend seeing John. It took under 30 minutes to have our testing done and was an enjoyable experience.

Reviewer Profile Photo T edmister, on Google

He did a great job cleaning my hearing aids and working with me about my hearing test and addressed each one and the front desk was amazing she let me check in before my scheduled appointment

Reviewer Profile Photo Daniel Palmer, on Google

Very informative and courteous.

Reviewer Profile Photo Sharon Vires, on Google

Pleasant, very truthful about there product, and fair priced, quick and very through. I definitely recommend audible for your hearing needs.

Reviewer Profile Photo Walter Wood, on Google

Awesome service!!

Reviewer Profile Photo Janice Dillon, on Google

After 10 years and two sets of hearing aids later, I took a gamble and stopped by the Richmond Audibel Hearing Aid Center. I was greeted by Ms. Reba. Super friendly and handled the front office with ease. Shortly I met John. When I finished the testing John assured me that he had the product I needed to hear significantly better. He was right! These are the best hearing aids I have ever had. Follow-up has been superb. John is very knowledgeable. All in all a great experience!

Reviewer Profile Photo Jeff Westin, on Google

Awesome service! Reva fixed my hearing aids right away, couldn't ask for more!

Reviewer Profile Photo Dave Kong, on Google

John has done more than any other audiologists to help me attain the best hearing possible. He has a program of continuing adjustments which no other audiologist ever even suggested. This office is the best one with which I have ever been associated for my hearing needs.

Reviewer Profile Photo ronald coyle, on Google

Dr Logan was very kind & understanding and explained thing well

Reviewer Profile Photo Kendra Cunnagin, on Google

Such a pleasure to get a sincere response to a simple test. Thank you John and Barbara ! Answered questions and sent me on my way with insights and good wishes!

Reviewer Profile Photo Dana Fichtel, on Google

My grandmother had her hearing aids adjusted today. She loves visiting with the staff. It’s always a pleasant experience. She’s been very pleased with her hearing aids and with the subsequent care and adjustments. She is 94 years old; and the improved hearing has been so beneficial to her. She is actually more engaged in conversations and enjoys being with friends and family more.

Reviewer Profile Photo Mitzi Denney, on Google

Friendly and caring.

Reviewer Profile Photo Thomas Van, on Google

Thourogh attention to each step in getting acquainted with and using my new hearing aids. It doesn't get any better!

Reviewer Profile Photo Wayne Wilson, on Google

Very friendly and have really helped me with my hearing

Reviewer Profile Photo Norma Taylor, on Google

Dr John Logan is very personable and very knowledgeable. I had a mild hearing loss, and he said I wasn’t quite ready for hearing aids. Most doctors would have wanted me to purchase them right now, but Dr Logan believes in helping his patients more than the mighty dollar. The office was clean and the staff very friendly.

Reviewer Profile Photo Betsy Campbell, on Google

The folks there were very polite and helpful. They explained everything they did and made it easy to understand.

Reviewer Profile Photo Curtis Robar, on Google

Very knowledgeable ! Felt comfortable with testing and explanation of test results. Knowledgeable on hearing aids and different options available. So glad I chose them.

Reviewer Profile Photo Stan Owens, on Google

Hands down feel like I fold right place for my new ears friendly nice people n know there stuff on hearing aids can't want to get my new hearing aids

Reviewer Profile Photo Mark Lavoie, on Google

Audible Hearing Aid Center Somerset is a very pleasant place to go. John and Barbara are very nice people. No pressure at all. John was honest with me and said yes I have some hearing loss but it is not bad enough for hearing aids. He said he would not recommend hearing aids yet. I appreciate his honesty. I will go back if things get worse. I highly recommend their service.

Reviewer Profile Photo Michael Meiller, on Google

Thorough exam and explanation, professional and courteous staff. Highly recommended.

Reviewer Profile Photo Gregory Stanley, on Google

The receptionist was very friendly and helpful. I was pleased with my visit .

Reviewer Profile Photo William Kissick, on Google

The secretary Shay and Dr. Ed Hill were very courteous and professional. I was called back 10 minutes before my appointment time. I think it's a great place and very easy to find right off of I-64.

Reviewer Profile Photo Tony Chinn, on Google

Welcoming office, immediately helpful, close to Starbucks coffee

Reviewer Profile Photo WendyNine Sanders, on Google

I was very pleased with my first appointment. Everyone was pleasant and happy to help

Reviewer Profile Photo Mary Ann Hurt, on Google

Always helpful, they take care of me

Reviewer Profile Photo Linda Patten, on Google

Ed and staff are wonderful as always!!!

Reviewer Profile Photo Julie Menchen, on Google

Dr. Hill, the Audioprosthologist that gave me a hearing test was very professional and polite, I would highly recommend him.

Reviewer Profile Photo Larry Chenault, on Google

Excellent service, professional, and friendly staff highly recommend. Ed explained the test and the reasons why behind it. After going here, I will not go anywhere else.

Reviewer Profile Photo Felix Day, on Google

I had a really good experience at Audibel Hearing Aid center today,I didn’t have to wait,the staff knew what they were doing,very friendly,very professional,I have and will refer my friends to go to Audibel in Winchester Ky.

Reviewer Profile Photo charles morgan, on Google

Very good visit , very timely and professional

Reviewer Profile Photo Danny Hall, on Google

“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”

Patricia D.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”

Dawn C.