Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.8 out of 5 stars based on 378 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Excellent communication, friendly staff and helpful

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Charlotte Smith, on Google

Friendly and caring service.

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Anne Burkhead, on Google

Audibel office in Frankfort is very responsive to any need I may have with my hearing aids. Most recently the tech there restored the balance between the two aids by cleaning and changing simple parts. I’ll be back.

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Larry Maze, on Google

Great place

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Albert Cozine, on Google

Very friendly and helpful.

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Kim, on Google

Jeff was very helpful and informative.

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Jerome Horn, on Google

Had already used Audible so didn’t have hearing test,talked to specialist and picked up some good pointers to help me with my existing hearing aids

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ray campbell, on Google

Very friendly staff. They have many years of experience.

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Rita Barger, on Google

Brenda was very helpful, patient, and knowledgeable about insurance and testing. I appreciate her clarity with me.

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Melissa Forbes, on Google

I have always had a great experience with Audibel but Brenda in the Frankfort office takes it to another level. Her knowledge, friendliness and personality are amazing and she goes out of her way to accommodate you. 👍🏻

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shawn stacy, on Google

Best Service and I love the adjustments made on my hearing aids. I now love wearing them and hear wonderfully.

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Bob Oerther, on Google

This is the place to go! They are the experts with the experience you need when you can’t hear! I’m so excited about being able to hear again! Wow! What a big difference! Thank you all at Audiblel so much!

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Kathy Johnson, on Google

Great staff and service. Very thorough in exam and explanation. Highly recommend Audibel for any type of tinnitis treatment or hearing issues.

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Lori Wagner, on Google

Very professional and concerned about me as a patient

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Peggy Barnes, on Google

The entire staff was great; kind and courteous. Everyone made it a priority to face me while speaking to me. That is a big deal to someone who has very minimal hearing and broken hearing aides. I would give them 10 stars if I could ✨️

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Diana Eneix, on Google

They gave me back life I had been missing.. I can hear water running.. thanks audible hearing.. will never be enough for the gift of hearing again

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Kelly sue Rodriquez, on Google

If anyone is having ringing in the ears and loss oh hearing I would highly recommend Michael Hoagland. He was very professional. Took his time to explain my tinnitus and how we could fix it. I’ve never been so pleased with Michael and his staff!!

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Rema Martin, on Google

Very fast and professional service.

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Phil McConathy, on Google

Went for a scheduled follow up and was met my friendly greeting as soon as I walked in at the front counter. Everything was uphill from there. Met with an associate I had never been with before and he was very professional and explained everything in great detail. Had a follow up hearing test which was a positive experience and he suggested a slight tuneup after listening to what I had to say regarding following dialog on such things as TV. Great overall experience as usual and the entire crew was very friendly and professional. Highly recommend Audibel if you are experiencing any loss of hearing at all. Great initial and followup service.

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Ted Lecrenski, on Google

Do you have a nice relaxing lobby in the white time is minimal. My appointment is done. My hearing aids were like new.

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Al Remley, on Google

Very friendly and knowledgeable staff. Took the time to educate me and did some testing. Encouraged me to return for more frequent check ups.

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D. Carol Ingram, on Google

Blake was wonderful to work with. Very knowledgeable.

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Carman Speith, on Google

Very professional, and informative but friendly and comfortable.

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Loretta Baker, on Google

Very nice and informative about their service's.

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Polly Hamblin, on Google

Absolutely the best place to go for hearing… love it and Dr. Hill🙏🙏🙏🙏🙏

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James Sexton, on Google

Awesome and informative. Very friendly and willing to help.

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Jamie Rose, on Google

Had a very enlightening visit with Ed the audioprosthologist and really appreciate his professionalism and knowledge with my hearing loss issues. Will definitely recommend him and Audibel to anyone needing their services.

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John Lagraff, on Google

Good experience, recomend highly.

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Glen Lyall, on Google

Great service, friendly and professional. I was very pleased with Dr. Logan and screening he provided. Will go back when I need to get my hearing aids. Highly recommend!

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Lisa Morgan, on Google

Very professional and helpful!!

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Kathy Fannin, on Google

Professional and friendly at the same time. Hearing aids have helped.

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June Brose, on Google

Friendly staff and professional staff.

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Louie, on Google

Very Happy with Mr. LOGAN AND THE professionalism I received!!! He is the best!!!

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Dorothy Stingley, on Google

Dr. Logan was great! He checked my hearing, which turned out to be Great. I didn't need hearing aids now. He also answered questions I had as well as giving me information. He also said he would me in 3 years. Thank you!

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Linda Smith, on Google

Great place with great service. Always very friendly and helpful.

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Nathan Cox, on Google

Dr. Logan was great! He checked my hearing, which turned out to be fine. He also answered questions I had as well as giving me information that may help my dad. Thank you!

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Rebecca Presley, on Google

John is always very supportive regarding my hearing problem. He cleans and repairs my hearing aids whenever I need help and always has a very friendly and polite manner. I bought my second set of hearing aids because he is very pleasant to do business with.

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Delores Craft, on Google

Absolutely terrific place to go and get your hearing checked. Wonderful staff and the doctor is Great!! So professional.. Definitely would recommend..

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Belinda Wheeler, on Google

Audibel hearing aids are wonderful and the staff is the best. John, the dr was very thorough with making my hearing aids the best for me as a 24 yr old with a baby. It makes a difference when the doctor cares about his patients.

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Shelby Hardy, on Google

Visiting Audible and meeting Dr Logan was a comforting experience. He let me know that I don't need hearing aids. Thanks Dr. Logan, see you in two years.

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Kathleena Warren, on Google

If you think you might need hearing aids this is the place to go. Even though I had hearing loss Dr John said that I didn't need to get hearing aids as of now. He's not just there to sale hearing aids; he's there to help people. Dr John was very honest and the staff member was so friendly you felt like you was a family member. I am usually nervous when I have to go to any doctor. Here I was not nervous, and felt very comfortable.

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Glenda Bennett, on Google

Service & John have been great. My husband is coming here too now after my mothers service.

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J K Hall, on Google

Mom is very happy with her new hearing aids, very kind and caring

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Beverly Holman, on Google

Completely satisfied. I have had hearing aids from another company and was NEVER happy and very disappointed. Mr. LOGAN Is very thorough and knows his stuff. Please cone to AUBIDEL and you will be extremely happy, satisfied and hear natural and normal again.

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Betty Henderson, on Google

I like to share my extreme gratitude with the professional experience that my mother received from the staff and exceptional service from everyone. They went above and beyond in my opinion! Thank you all for the help with this process

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Vondale Morton, on Google

Very helpful, easily to get appt when in a timely fashion, great advice from Front office to seeing my Audiologist when needed!!

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Candi Rasmussen, on Google

They take excellent care of me and my hearing aids. They’re always willing to give me information and clean them when I come in needing it. I’m always greater with a smile on a warm welcome.

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David Silver, on Google

Very friendly and Professional. I didn't have to wait when I arrived for my appt. Usually you need to wait when at the doctor's but Dr. Logan was right on time! 😃

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Roberta Parker, on Google

The Audibel employee’s in the Richmond Kentucky office are very kind, patient, and professional. I have recommended this place to friends and will again

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Madonna Cain, on Google

Having little hearing loss thought I would have it checked out, staff very pleasant and professional, very helpful and would highly recommend their services. Thanks you.

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Peggy Ellison, on Google

They are miracle workers. They have an excellent payment plan if you can’t afford it and such caring customers service. So friendly and welcoming.

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dianna Messamore, on Google

I’ve had good hearing aids from other companies but these are by far the best hearing aids I have ever had . John Logan is so good at what he does and he is willing to take the time to get things right with them with all the settings and just knowledge of how to program them perfectly for each individual. I recommend Audibel and John Logan to anybody that wants to be able to hear again and gain their life back . Thank you so much John !!!!!!prayers answered

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martin Messamore, on Google

Very happy with my new hearing aids and the service is exceptional. by Prentice Young

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Mary Boston, on Google

Barbara was very pleasant and made registration as a new patient simple. John was professional and thorough and did a great job explaining my hearing loss issues. With only borderline hearing loss, the fact that he did not push for hearing aids gave me confidence I had made the right choice in choosing Audible. When the time comes for hearing aids, I will definitely be going with John’s recommendations.

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Debbie Sharpe, on Google

Very nice and Friendly Staff, I had a Hearing Test, and I didn't need hearing aids right now, they were very honest when testing me .I highly recommend Audibel for your hearing tests needs. Thanks so much.

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Linda Smith, on Google

They are the best friendly people you will ever meet. Very knowledgeable and helpful. Give you options to choose from and even have financial plan to help with the purchase if hearing aids. John will WOW you on how well you can hear.... much better hearing than before. They make sure you are taken care of such as hearing okay or need cleaning. Thanks you guys and love my new hearing aids.

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Julie Dobbs, on Google

Dr. John was very professional. He nurse was very nice. I was really impressed. I didn't need hearing aids!!! Thank you very much Dr. John.

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Velma Cross, on Google

I've been wearing hearing aids since I was 4 years old. I'm 26 now. I've went to different hearing places over the years and had gotten used to not being able to hear that well. That was until I went to Audibel! John made sure over the weeks that I was pleased with how my hearing aids were programmed. Barbara always made sure to call ahead of time to remind me of my appointments and if I needed anything. They're both truly amazing. If you're looking for a place that will truly help you and make you feel comfortable, GO HERE!

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Sunshine Stokely, on Google

Wonderful experience today. Friendly atmosphere but highly professional. And I will be hearing normally again. I am most grateful. UPDATE..... In just one week my life is changed. I hear sounds I haven't heard in a decade. Barbara and John are fabulous. Both highly professional but made me feel comfortable right away.

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Ruth Miller, on Google

Always friendly and no wasted time sitting in the waiting area. Your appointment is when scheduled. Highly recommended.

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Lara Merrick, on Google

On time service, friendly staff with professional knowledge.

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Gary Barker, on Google

Very professional! Highly recommended!

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Joe Masel, on Google

They are great people always there to help

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Tim Reece, on Google

It's very good

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Teresa Berry, on Google

Need to reschedule my appointment

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Jeffery Hardin, on Google

Great experience. Dr. Hill really made me feel comfortable in his knowledge and ability to diagnose my problems.

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Fred Caudill, on Google

Everyone was very ,very friendly and helpful I recommend them highly. Charles Moore.

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Stephanie Brown, on Google

I was very pleased with my appointment. It was unrushed, attention was given to my questions and, best of all, they allowed me to try out for several days the one they recommended for my needs.

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Frances Blanchard, on Google

Amazing!!! Very Professional.

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Zach Harter, on Google

A great place to have hearing test completed. Mr. Hill and receptionist were very friendly and I felt really comfortable there. Mr. Hill explained the results of my tests. I has no idea I could not hear very well.

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Roger MCCLURE, on Google

Great place very professional and explained every step. I recommend this to any one needing this service.

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Jon Hawk, on Google

“Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.”

Patricia D.

“Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.”

Dawn C.